FAQ'S
Q: How can I contact Bingo's Boutique?
A: The best way to reach us is via e-mail at customerservice@bingosboutique.com.
Or you can call us at 1-480-225-9029 (this is a toll call).
Q: What is your policy on privacy and security?
A: Our website sits on a secure server and contains security software that fully encrypts
your credit information making it impossible for this information to be used in any way
other than paying for your order. We also never store your purchasing history or credit
information online or share this privileged information with any company.
Q: What is your guarantee policy?
A: All of our products are 100% satisfaction guaranteed. If for any reason you are not
satisfied with one of our products you may return it for a refund or exchange.
Q: What is your return and exchange policy?
A: All merchandise can be returned at any time, for any reason, as long as it is in like
new condition with the original tags still attached. Special orders or items that have
been modified or worn cannot be returned. Original shipping and handling is not
refundable. To obtain a full refund, or exchange, send returns in like-new condition,
carefully packaged, pre-paid and insured to the address below. Be sure to include the
following information:
- Write us a note telling us how you want to handle the
return. Would you like us to exchange the item, issue a Gift Certificate, issue a refund
or credit the card originally charged, or other (please explain).
- Let us know why you are returning the item (for example:
wrong size, wrong item, didn't like color, damaged in transit, etc.).
- Specify the name and address to which we should send your
refund or exchange.
- Please give us an email address, fax number or telephone
number (specify day or evening) in case we have questions.
- Return to:
Bingo's Boutique
2782 S. Camellia Ct.
Chandler, AZ 85248
Q: If an item I have ordered is on backorder
when will I be charged for the item?
A: Backordered items are charged only when the item is shipped to you. Multiple shipping
charges will not occur.
Q: If I decide I don't want to wait for my
backordered item how do I cancel it?
A: If you would like to cancel your request for a backordered item or any order you have
placed that hasn't been shipped please contact customer service at customerservice@bingosboutique.com.
Q: How can I check the status of my order?
A: You can check the status of an order online by e-mailing us at customerservice@bingosboutique.com. Or you can call us at 1-480-225-9029 this is a toll call).
Q: Where do you ship?
A: For now, unfortunately, we only ship to the continental US states.
Q: How will my order be shipped?
A: Most items are shipped via UPS or USPS Priority Mail. Our standard shipping times are
7-10 business days.
Shipping Rates
Under $25.00 - $6.95
$25.01 to $50.00 - $8.95
$50.01 to $75.00 - $10.95
$75.01 to $100.00 - $12.95
Over $100.00 - $14.95
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